Make Excellence Non-Negotiable

A membership that turns mindset into movement, customer experience into culture, and standards into performance.

You don’t need another training.
You need a system.

Most businesses know what “great” looks like—but can’t get their team to deliver it consistently.

That’s why we created the Now Is Non-Negotiable Membership:

A simple, powerful membership that will provide you with the system to hardwire consistency, confidence, and culture into your business—without burning out your leaders or your team.

Why Businesses Choose
Now Is Non-Negotiable

  • Because “one-and-done” training doesn’t work.

  •  Because your team deserves more than a motivational talk.

  •  Because you’re ready to build a culture where excellence is expected—not optional.

Join Now
 

Let’s make excellence your baseline.


Choose your tier. 

Start living what your customers expect.

Join Now

Choose Your Non-Negotiable Path

A membership that turns mindset into movement, customer experience into culture, and standards into performance.

Core

$1500

Where Standards Become Non-Negotiable

  • Weekly CX Live Training with Katie Mares
  • Plug-and-Play Tools 
  • Business Onboarding Kit
  • Access to our Private Business

      

 

Perfect for: Businesses building their foundation of accountability, alignment, and excellence.   

 

Join Core

VIP Execution

$2500

Where Execution Becomes Non-Negotiable

  • Everything in Core, PLUS:
  • Two (2) Bonus Trainings/Month (CX Execution + Leadership Mindset) 
  • Access to the Full CX Strategy Vault 
  • Quarterly Planning & Performance Review Templates 
  • Personalized Feedback Access
  • Two (2) tickets to the NOW Summit
      
    Perfect for: Companies scaling CX, developing leaders, and driving culture change across multiple locations. 
Join VIP

You don’t need more hype. You need a system that works.

 

The Now Is Non-Negotiable Membership is how you make excellence repeatable, scalable, and real.
No fluff. Just results that stick.

Let’s build the culture your customers already believe you have.
 

Choose your tier. Lead with intention.

Yes, Let's do This